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would-recommend > oak-tree-mobility
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93%

Summary of Oak Tree Mobility reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

49 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

We were very happy with Oak Tree Mobility. The sales guy was not pushy at all and brought us a small bed for us to try. We have had one problem with the foot mechanism on my side but the company soon came out and sorted this. This company were much more pleasant than the other company that had come round to quote us. It was good to compare.

  • 5 / 5
Mr. R | October 2018

Very quick service and found guys that installed the bed were very Polite.

  • 5 / 5
Mr. D | September 2018

Chair is good but After Sales not great.

  • 4 / 5
Mr. S | July 2018

I was impressed with the quick delivery and how quickly they assembled the bed. Overall a smooth experience.

  • 5 / 5
Mr. M | July 2018

We did order the beds and there was a delay in the production, which is the only reason I would give the service 4/5. It has enhanced my quality of sleep since having the bed, so generally I am very happy and would recommend Oak Tree Mobility.

  • 4 / 5
Mr. D | June 2018

They said a date to be delivered and they tried to get the bed in but couldn`t get it in one piece. I then had to wait 3 weeks after that for a new bed to be made. Once it arrived it only took 20 mins/half an hour to set up and they explained all the different bits to me. I was happy with that. I would definitely recommend having an adjustable bed but I would not recommend the company because I would shop around first. The main reason being the quality of service, I feel they should`ve taken measurements when they first sold me the bed, there was no communication when things went wrong, no keeping me updated with the situation of the delivery, which aggravates me more so.

  • 4 / 5
Mr. H | June 2018

The only thing I wasn`t informed about was not being able to use my electric blanket on the foam, but Oak Tree have since told me I can use for 10 minutes at a time. I am happy with the experience and would recommend Oak Tree Mobility to other people.

  • 5 / 5
Mr. S | June 2018

Fantastic service...

  • 5 / 5
Mr. B | May 2018

Very good. The only general comment I would like to make is that buyers need to be made aware that the mattress takes time to be flexible enough to settle as it should. This may take up to 6 months, so to have been aware of this would have been useful as currently my wife`s feet do not reach the floor when mobilising. Otherwise the whole service was very good- we had a lot of help from the agent that first came out and there was no pressure to buy at all, only support.

  • 5 / 5
Mr. L | April 2018

I have mentioned to them how pleased I am with it. There was just a little problem with the delivery, in that they said between 9-5 which I feel most people would prefer a morning or afternoon time frame. This they said they are working on to improve for customers.

  • 5 / 5
Mr. J | February 2018

I was expecting the guys to be there for a few hours setting up the bed, but they sorted it out very quickly. I am very happy with the product except for a dip into the middle of the mattress which I am going to call them about.

  • 5 / 5
Mr. G | February 2018

All great, no problems so far.

  • 5 / 5
Mr. N | January 2018

When the guys unpacked it, the chair had previously been dropped somehow, so one of the wheels has been damaged, they replaced it temporarily with an odd one as it was the Easter holiday, this is now over and the wheel still needs to be replaced, so I will have to chase this. Other than that, I am very happy with the whole process and would recommend them.

  • 5 / 5
Mrs. G | December 2017
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